How to add a Marketing Agency to your Google My Business Listing

When you begin working with an agency like Procept Marketing to help with your local marketing and search ranking efforts, the agency may ask you to add them to your Google My Business (GMB) listing.  Adding Procept Marketing as a manager for your listing is beneficial as it allows account managers to check out the current state of your listing, ensure that all of your information is current and also link your listing to the Procept Client Dashboard for easy, centralized access to your customer reviews.

Owners, managers, and communications managers all have different levels of access to the listing. Adding users lets owners and managers share access & management responsibilities of a listing without having to share their personal account information. Only an owner can add or remove users. However, a manager may remove himself or herself from a listing.

To add Procept Marketing to your listing:

  1. Sign in to Google My Business.
  2. If you have multiple locations, open the location you’d like to manage.
  3. Click Users  from the menu.
  4. In the top right corner, click the “Invite new”
  5. Select managers” icon
  6. Enter our location ID 5840209445.
  7. Select the user’s role by choosing Manager.
  8. Click Invite. Invitees will have the option to accept the invitation and immediately become listing managers.

To add an owner or manager to a listing:

  1. Sign in to Google My Business.
  2. If you have multiple locations, open the location you’d like to manage.
  3. Click Users  from the menu.
  4. In the top right corner, click the “Invite new”
  5. Select managers” icon
  6. Enter the name or email address of the user you’d like to add.
  7. Select the user’s role by choosing OwnerManager, or Communications manager.
  8. Click Invite. Invitees will have the option to accept the invitation and immediately become listing owners or managers.

When an invitation is accepted, the owners of the listing will be notified via email. All users in the account can view the names and email addresses of the owners and managers of the listing.


If you need a little help navigating GMB, please don’t hesitate to reach out to us!

How to Give a Partner Access to Assets in Facebook Business Manager

Business Manager is a central hub where you can integrate all of your business information and Facebook marketing activity in one place. It lets you easily and effectively share access to assets across your team, with external partner agencies and with vendors.

Control and manage access and permissions for all your assets in one place as your team, agency partners or vendors change over time.

Work with your colleagues on Business Manager without having to connect or give them access to your personal Facebook profile.

Identify risks and see recommended actions you can take to improve security.


Manage multiple assets with batch actions. Track performance across multiple Pages and ad accounts.

If you’re a business who works with an agency or consultant, you can add them to your Business Manager and share your assets with them. When you add a partner to your Business Manager, you can grant access to different assets and assign specific permission levels. Partners can see assets you share with them in their Business Managers.

It is important to retain ownership of your business assets while collaborating with an agency partner.

Before you begin

  • Only business admins can add a partner.
  • Your partner must have a Business Manager. If they don’t, ask them to create a Business Manager.
  • You need your partner’s business ID. Procept Marketing’s business ID is 342242259555183.

Give a partner access to assets in your Business Manager

To add partners or agencies to your business:

  1. Go to Business Settings.
  2. Below Users, click Partners.
  3. Click + Add.
  4. Select Give a partner access to your assets.
  5. Enter the Partner Business ID you want to add and click Next.
  6. On this screen, you can add partners to multiple assets. Choose a type of asset in the first column. Select the assets you want to add your partner to in the second column. Assign a role for your partner in the third column. Repeat these steps until you’ve chosen roles for all of the assets you want to assign.
  7. Click Save Changes.

Your partner can now see the assets you assigned to them in Business Manager.

The Secret Behind Over 130 Year of Success

Johnson & Johnson's Marketing Strategy Sucess

A staple in most US households, Johnson & Johnson has been in business for an impressive 134 years. Regularly ranked in the Forbes Top 500 (and often ranked in Forbes Top 100, too), Johnson and Johnson is arguably one of the most respected brands in their market. So how do they continue to maintain longevity?

The History of Johnson and Johnson

In 1886, the pharmacist Robert Wood Johnson formed a new company with his brothers James Wood Johnson and Edward Mead Johnson. The brothers founded their company based on Joseph Lister’s then-recent research into the nature of airborne germs and infectious disease.

In 1886, the pharmacist Robert Wood Johnson formed a new company with his brothers James Wood Johnson and Edward Mead Johnson. The brothers founded their company based on Joseph Lister’s then-recent research into the nature of airborne germs and infectious disease.

Early Development

Once established, Johnson & Johnson built a reputation for creating improved, mass produced versions of common health care and sanitation products. Their timeline includes:

  • 1886 – The Johnson brothers found their company based on the discoveries of Joseph Lister.
  • 1887 – Johnson & Johnson is formally incorporated.
  • 1888 – The company produces its first two products: a mainstream manual on treating injuries and the first mass-market first-aid kit.
  • 1894 – Johnson & Johnson begins its line of maternity and infant-care products, a brand which continues to identify the company to this day.
  • 1921 – The company releases one of its most enduring products: the Band-Aid.
  • 1931 – Johnson & Johnson releases America’s first prescription contraceptive.
  • 1944 – The company goes public.
  • 1959 – With the acquisition of two research laboratories, Johnson & Johnson fully enters the pharmaceutical business. Its first product quickly becomes one of its flagships: an over-the-counter pain reliever called Tylenol.
  • 1982 – Johnson & Johnson helps the FDA to develop the tamper-resistant pill bottle.
  • 1994 – Johnson & Johnson invents the coronary stent, changing the modern approach to cardiology.
  • 2006 – The company acquires Pfizer PFE Consumer Healthcare, bringing its history full circle as Joseph Lister’s Listerine product comes under Johnson & Johnson’s umbrella. 

Over the course of the 1930s, 1940s and 1950s, Johnson & Johnson developed the corporate structure that it still uses today. Then-chief executive Robert Wood Johnson II turned the one company into a decentralized family of companies, all operating under the Johnson & Johnson corporation. Each different unit specializes in different aspects of its business, such as Surgikos’ specialty in surgical packs and Ethicon’s line of suture products.

The Evolution of the Johnson and Johnson Brand.

Johnson and Johnson recently adopted a “social-first” strategy, meaning that each campaign begins with social media in mind. Longer ads intended for other platforms are a secondary consideration built to compliment the messages displayed on social media. This allows them to reach consumers quickly and efficiently, while staying relevant for their customers. (Global Marketing Professor)

Our brains are hardwired to respond to stories. Storytelling has been rooted in human nature since the dawn of humanity. As society and technologies change, companies recognize the value of investing in developing the complex art of brand storytelling as a part of their content marketing.

“It’s not what we want to talk about; it’s what the world wants to hear.”

When Johnson and Johnson launched extended parental leave for their employees across the organization, they treated the announcement like a product launch. To bring their stories to life, they reached out to all departments and focused on people’s stories.

Johnson and Johnson has long supported nurses and launched a campaign on social media called “Donate a photo.” For every photo, the company donated $1 to help train nurses globally. 

How to Apply Johnson and Johnson's Successful Strategies to Your Own Business
  1. Use storytelling Add a human element to your brand to create a deeper, emotional connection with your audience.
  2. Support your staff and don’t be afraid to talk about it.
  3. Adopt a strong social media campaign to showcase your message to your audience quickly.
  4. Stay invested in current events & causes This allows you to remain rooted in your community

How To Network During a Pandemic

Around my Junior year of undergrad, I started to be aware of the importance of networking. Like many budding professionals, when I entered the workforce in my career field I found the task of breaking into an established field mildly challenging. Over the course of a decade, I learned from colleagues, mentors (and YouTube videos) how to master the art of walking into a room of strangers and finding those valuable, meaningful connections. I felt confident starting conversations, learned to discover events and venues that were worthwhile and unsaturated and had a healthy contact list of individuals in diverse industries.
Then the Coronavirus pandemic happened.
I spent the first week of the mandatory quarantine making my way down my client list making calls to offer reassurance, educate on what steps we were taking and simply listen to individual perspectives–shared plans, insider insights, and fears. Things quieted down for several weeks as businesses worldwide battened down the hatches and braced themselves for the inevitable economic impact. I began to describe entering the quarantine as similar to preparing for a hurricane. You prepare for the worst and pray for the best. I wasn’t far off. However the effects of COVID-19 are largely unseen and so far-reaching that even experts don’t know when we will return to “normal.” So as a community of professionals and entrepreneurs, we embrace this “new normal” and continue to operate as best as we can with a spirit of innovation and determination.

How do you network during a pandemic?

I polled the Procept Marketing team, customers and professional acquaintances and asked them “How are you guys networking in this new socially distant climate?” Here’s what I found:

Throw your old familiarity out the door. 

Now is not the time to be too comfortable. I had a client tell me a story about a medical sales representative disregarding their posted clinic policies. “They just breezed past the signs on the door–no respect. The majority of my patients are elderly and at risk, so we are taking screening at the door very seriously.” The rep’s casual entrance offended my client enough that they chose to no longer do business with that company.

It’s important to remember that at the root of relationship-building is respect. Even if you have a long-standing relationship with a customer, never get too comfortable or assume. Remain professional and allow your customer to do business in conditions that they are comfortable with.

Make it personal. 

When reaching out, don’t be afraid to mention the pandemic and the effects it is having. Ask people how they are coping and give them the opportunity to acknowledge the challenges they might be having. Taking the time to chat puts people at ease. Simply asking “How are you honestly doing? This pandemic has certainly taken a toll on all of us” allows you to establish rapport in less than 10 seconds. A little bit of empathy goes a long way.

Get comfortable with technology. 

Everyone has either experienced or heard of a technical difficulty horror story. Coworkers using the restroom while not realizing their video is on, presenters unable to start their meeting on time because they couldn’t get their platform to work. We have to accept that using technology to communicate is a way of life. By learning to use these platforms effectively, we save ourselves the inefficiency or embarrassment when something goes wrong.

However, if something does go wrong–it’s ok. Remind yourself and others that we are all human and subject to error. People are all a lot more forgiving of technology as so many of us have or are still working from home. It doesn’t matter what platform you use–the important thing is to show up.

Take the extra steps to network after a virtual meeting. 

Completely virtual conferences are a relatively new concept. Obtaining attendee lists may not be feasible, but you can easily get speaker and panel representatives, along with their company names. Consider emailing these individuals after the event, to ask questions or offer feedback. Ask if they would be willing to speak with you briefly to brainstorm on individuals and companies in the space you are targeting. Take a risk and put yourself out there – the worst that can happen is that they will say no.

Finally, consider how you can bring value to a conference – if you or one of your clients participate in a session or panel, it could open new opportunities to expand your network.

Creating and maintaining virtual relationships is now fundamental to maintaining mental health as well as business success. Leaders, you can help by encouraging employees to attend online networking events, webinars, and chat rooms in groups not specifically related to their jobs.

Evaluate your network. 

It’s a good time to say hello to dorman connections in your field. Recognize that you have value and something to offer and work to find those that need your help. We should always consider ways to help others, especially in our community.

Be honest if these connections make sense for the direction your business or company is going. If not, identify what connections would be beneficial and get in touch in a sensitive way.

Talk to strangers. 

Connect with different people who may not be like-minded. Find people who are different, who aren’t in your industry or social circle. Keep diversity in mind. And don’t stress if you struggle with meeting new people; introverts can be great at connecting because they have a natural ability to listen and ask questions.

Be consistent

Effective networking takes time to pay off. Remember to schedule webinars or virtual meetings ahead on a weekly basis to ensure you are connecting with others regularly. Pick a day of the week each week to carve out time to send out messages to schedule virtual coffees. 

An old mentor used to tell me “It’s not no, just ‘not right now.’” If you continue to sow the seeds of connection, you will find a harvest once this stormy season has passed.


Are you interested in powering your website to create connections for you while you sleep? Chat with our team about SEO strategies to bolster your business page in web searches.